ScentsEmpire orders are delivered Monday to Friday between 9am and 5pm. As every order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items.
Usually for orders within lahore will take 2-3 Days and all other locations, we deliver within 3-5 days. Note: Deliveries can take more time under unfavorable conditions like, bad weather, strikes, political unrest etc…
For all inquiries please Email Us here: Scentique.me@gmail.com
For Urgent Queries Call Us here:
After placing an order, you will receive an email from us containing all the details of your purchase. We may also be in touch if we need further information to verify your payment. Once your order is approved, the relevant ScentsEmpire delivery partner will aim to dispatch it within 2 business days.
Depending on your location, delivery will normally take 2-7 business days from dispatch. We’ll be sure to keep you updated with tracking information and an estimated arrival date. You can also follow the delivery progress under ‘My Orders’ in your ScentsEmpire account or follow this tracking link.
By entering your Order ID, You can track your order through this link:https://sonic.pk/tracking
For all inquiries please Email Us here: info@scentique.me
For Urgent Queries Call Us here:
Changed your mind? Some of our Partners allow you to cancel an item before we prepare your order.
To cancel your order:
1: Go to ‘Orders & Returns’ if you have an account, or call us if you placed an order as a guest.
2: Select the items you want to cancel and your reason for cancellation.
We’ll email you a confirmation of your canceled order.
If your order has already been prepared, we can’t cancel your order — but we do offer a Free Returns service. You can find more info on canceling and returning orders in our Return & Refunds Policy.