Privacy Policy

Who We Are

Welcome to Scentique — your destination for premium and luxurious fragrances. Our website address is https://scentique.me. Protecting your privacy is our top priority, and this policy explains how we collect, use, and safeguard your information.

Information We Collect

We collect personal data to improve your shopping experience and ensure secure transactions. The information we may collect includes:

Contact details (such as your name, email, phone number, and address) when you place an order or contact us.
Account details if you create an account on our website.
Technical information such as your IP address, browser type, and device information for analytics and site optimization.
Order and payment details to process purchases securely through trusted payment gateways.

We do not store your complete credit/debit card information on our servers.

Comments and Reviews

When visitors leave comments or product reviews, we collect the information shown in the comment form, along with the visitor’s IP address and browser information to help prevent spam.
After approval, your review or comment may be publicly visible on the website.

Media Uploads

If you upload images to our website, please avoid including location data (EXIF GPS). Visitors may be able to extract location information from uploaded files.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, improve site performance, and simplify login sessions.
You can manage or disable cookies through your browser settings, though some features of the website may not function properly without them.

Embedded Content from Other Websites

Our pages may include content (e.g., videos, product images, or links) from third-party websites. Such content behaves exactly as if you had visited those websites directly, which may collect data and use cookies according to their own privacy policies.

Analytics and Data Use

We use analytical tools to understand how visitors use our site. This helps us improve performance, design, and customer experience.
All analytical data collected is anonymous and used only for internal purposes.

Data Sharing

We do not sell, trade, or rent users’ personal information. Your data may be shared only with trusted third-party partners — such as payment processors, courier companies, and analytics services — strictly for operational and delivery purposes.

Data Retention

We retain customer and order data as long as necessary to fulfill your purchase, maintain records, and comply with legal obligations.
Comments and reviews remain visible unless removed by the user or requested otherwise.

Your Rights

You have full control over your personal data. You may:

Request a copy of the data we hold about you.
Ask us to update or correct inaccurate information.
Request deletion of your data (except where retention is required by law).

Simply contact us via email to make such requests.

Data Protection

We implement secure systems and encryption to protect your information from unauthorized access, loss, or misuse. Payment information is processed only through secure, verified gateways.

Third-Party Services

Certain third-party services we use (e.g., payment gateways, delivery providers) may have their own privacy policies regarding how they handle your information.
We recommend reviewing their policies to understand how your data may be used.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The latest version will always be available on this page.